Terms of Service

These terms apply when you use the TraceAnalytics website. By using the site, you agree to them. If you don’t agree, please don’t use the site.

In these terms, “TraceAnalytics”, “we”, “us” and “our” mean TraceAnalytics Ltd, a company registered in New Zealand.

About this website

This website tells you about TraceAnalytics, our services, the industries we work with and our thinking on data. It is for general information only.

These terms cover your use of the website. They don’t cover any services we provide. If you work with us, a separate agreement will set out the terms of that work, and that agreement will take priority over these terms.

Not professional advice

The content on this website, including our Insights articles, is general information. It isn’t professional, financial, legal or technical advice for your situation. Please get advice about your own circumstances before acting on anything you read here.

We work to keep the content accurate and up to date, but we can’t promise it is complete, current or free from errors.

Getting in touch

Sending an enquiry through our website doesn’t create a client relationship or any obligation for either of us.

Please don’t send confidential or commercially sensitive information through the contact form. If we need it, we’ll arrange a secure way to share it, and a confidentiality agreement if appropriate.

We handle the information you send us as set out in our Privacy Policy.

Intellectual property

We own, or have permission to use, all content on this website. This includes text, graphics, photographs, illustrations, animations, code, and the TraceAnalytics name and logo.

You may view the website and print or download pages for your own non-commercial use. You may also share links to our pages and short quotes from our Insights articles, as long as you credit TraceAnalytics and link back to the source.

You may not copy, change, republish, sell or use our content or brand for any other purpose without our written permission.

Using the website responsibly

When using this website, you agree not to:

• break any law
• try to gain unauthorised access to the website, its servers or any connected systems
• introduce viruses or other harmful code
• disrupt the website or overload its infrastructure
• scrape, copy or collect content or data from the site using automated tools
• pretend to be someone else, or send false or misleading enquiries.

Links to other websites

We may link to websites run by other people. We don’t control those websites and aren’t responsible for their content, products or privacy practices. A link doesn’t mean we endorse them.

Availability

We aim to keep the website available, but we don’t promise it will always be accessible, uninterrupted or error-free. We may change, suspend or remove any part of the website at any time without notice.

Limitation of liability

We provide this website “as is”. To the extent the law allows, we aren’t liable for any loss or damage arising from your use of the website, your reliance on its content, or your inability to use it. This includes indirect or consequential loss, lost profits and lost data.

Nothing in these terms limits any rights you have under the Consumer Guarantees Act 1993, the Fair Trading Act 1986 or any other law that can’t be excluded. If you use the website for business purposes, you agree that the Consumer Guarantees Act 1993 doesn’t apply.

Changes to these terms

We may update these terms from time to time. We’ll post the latest version on this page with a new “last updated” date. If you keep using the website after we make changes, you accept the updated terms.

Governing law

These terms are governed by New Zealand law. You and we agree that the courts of New Zealand have jurisdiction over any dispute about them.

Contact us

If you have questions about these terms, contact us at:

TraceAnalytics Ltd
amber@traceanalytics.nz